New Member FAQ


Welcome to NAMB — the National Association of Mortgage Brokers. You've joined the only national trade association dedicated exclusively to mortgage brokers and loan originators. Here's everything you need to know to hit the ground running.

Member Benefits & Resources


What do I get as a NAMB member? Your membership gives you access to a full suite of professional tools and advocacy support, including:


  • A recognized industry credential that signals professionalism to clients and partners
  • Exclusive discounts through NAMB's network of industry vendors and service providers
  • Access to NAMB Hive, our private online community for mortgage professionals
  • Education and certification programs
  • Advocacy representation before Congress, CFPB, FHFA, and other regulatory bodies
  • Member-only pricing for NAMB events, including NAMB Focus and NAMB National


Where do I find my member benefits? Log in to your member portal at namb.org to access your full benefits dashboard, discount programs, and member resources. If you haven't set up your account yet, check your welcome email for login instructions.


Can I list my NAMB membership in my marketing materials? Yes — and we encourage it. Use your NAMB member designation in your email signature, website, and social media profiles to communicate your commitment to professional standards. Membership logos and usage guidelines are available in the member portal.


NAMB Hive — Our Online Community


What is NAMB Hive? NAMB Hive is NAMB's private online community — a space built exclusively for mortgage professionals to connect, share knowledge, ask questions, and stay current on industry developments. It's not social media. It's a professional network that actually works.


How do I get access to NAMB Hive? Access is included with your membership. Click here to join.


What can I do on NAMB Hive?

  • Post questions and get answers from experienced peers
  • Join topic-specific groups covering everything from underwriting to marketing
  • Access member-only resources, announcements, and advocacy updates
  • Connect directly with NAMB leadership and staff
  • Stay informed on breaking industry news and regulatory changes


Education & Certification


What certifications does NAMB offer? NAMB offers several industry-recognized credentials, including:

  • CRMS — Certified Residential Mortgage Specialist
  • NAMB Certified Veteran Lending Specialist (CVLS) — specialized training for serving military borrowers
  • Additional courses in compliance, FHA/VA lending, and loan origination fundamentals

Advocacy & Legislative Involvement


What does NAMB advocate for? NAMB is the voice of the independent mortgage broker channel before Congress and federal regulators. We work on issues that directly affect your business — including GSE guidelines, FHA/VA policy, credit reporting reform, trigger leads, licensing standards, and fair compensation rules. When rules are being written that affect how you do business, NAMB is at the table.


How do I stay informed on NAMB's advocacy work?

Can I participate in advocacy as a member? Absolutely — and your participation matters. Members can:

  • Respond to Calls to Action when Congress or regulators need to hear from the industry
  • Attend NAMB's Advocacy in Action events in Washington, D.C.
  • Connect with your state affiliate for local legislative engagement
  • Support the NAMBPAC to amplify the industry's political voice

Events


What events does NAMB host? NAMB hosts two flagship events each year:

  • NAMB Focus — held each January, Focus is an intimate, high-content event designed for deep professional development and peer connection.
  • NAMB National — our premier annual conference held each fall, featuring CE sessions, a major trade show floor, top-tier speakers, and unmatched networking opportunities.


NAMB also hosts regional events through the NAMB Navigate roadshow series, bringing education and advocacy directly to members across the country.


How do I register for events? All event registration is available at namb.org/events. Members receive exclusive pricing — make sure you're logged in to your member account before registering to access member rates.


How do I get notified about upcoming events? Make sure your contact preferences are updated in your member profile. You can also follow NAMB on LinkedIn, Facebook and Instagram for real-time event announcements.

Dues, Billing & Account Management


How much does NAMB membership cost? Membership dues vary by membership type. Current rates are available at namb.org/join. If you joined through a state affiliate, your dues structure may differ — contact your affiliate or NAMB directly for details.


When are dues due? Dues are billed annually on your membership anniversary date. You'll receive renewal notices by email in advance of your renewal date.


How do I update my billing information or contact details? Log in to your member portal and navigate to Account Settings to update your payment method, mailing address, email, or phone number. For billing issues, contact membership@namb.org.


What happens if my membership lapses? Access to member benefits — including NAMB Hive and member pricing — is contingent on an active membership. If your membership lapses, you can reinstate at any time through the member portal or by contacting the membership team.


NAMBPAC & Industry Involvement


What is NAMBPAC? NAMBPAC is NAMB's Political Action Committee. It allows members to pool their resources to support federal candidates who understand and champion the mortgage broker channel. In an industry shaped by legislation and regulation, a strong PAC means a stronger voice.


Is contributing to NAMBPAC required? No — PAC contributions are entirely voluntary. However, even a modest contribution makes a meaningful difference in our collective ability to influence federal policy on behalf of independent originators.


How do I contribute to NAMBPAC? Contributions can be made online through the member portal or at namb.org/pac. Contributions must be made from personal funds — corporate contributions are not permitted under federal law.


Are there other ways to get involved beyond PAC giving? Yes. Members can volunteer for NAMB committees, pursue leadership roles within their state affiliate, and apply for positions on the NAMB Board of Directors during annual nomination cycles. Check namb.org or NAMB Hive for current opportunities.




Still Have Questions?


We're here to help. Reach out to the NAMB membership team at membership@namb.org or call us at 202-434-8250. You can also post a question directly on NAMB Hive and get answers from staff and fellow members.


Welcome to the association that works as hard as you do.